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VIEW COMPLETE COVERAGE CERTICATE
Accounts, bills, currency, cash in transit, evidence of debt, checks, money orders, COD payments, coins (collectible coins are not excluded), securities and other negotiable papers, tickets, deeds, notes, gift cards, manuscripts, documents, neon items, hazardous material (per UPS Hazardous Materials List), LCD monitors or screens, televisions (including LCD, plasma, CRT, projection, and similar), perishable cargo or similar property, eggs, any stone or ceramic slabs, automobiles, motorcycles, live animals, flowers, plants, seeds, cigarettes/cigars, cotton, guns (guns more than 100 years old are not excluded), tobacco, windows, plate glass, stained glass, and float glass.
Shipments sent to Abkhazia, Afghanistan, Algeria, Angola (including Cabinda), Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chechnia, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Eritrea, Ethiopia, Gabon, Ghana, Guinea - Bissau, Indonesia, Iran, Iraq, Ivory Coast, Jordan, Kenya, Liberia, Libya, Mali, Mauritania, truck/rail shipments to and within Mexico other than as a connecting conveyance, Morocco, Niger, Nigeria, North Korea, Oman, Pakistan, Papua/New Guinea, Paraguay, Qatar, Rwanda, Senegal, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Sri Lanka, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Venezuela, and Yemen. Any location that would be in violation of any U.S. economic or trade sanctions including OFAC Restricted Countries. For shipments to Russian and other Commonwealth of Independent States countries (includes Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Russian Federation, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan) coverage ceases upon touchdown of the aircraft at the airport of destination or upon discharge from the overseas vessel at the destination discharge port.
Mechanical and Electrical Derangement – Loss of or damage due to mechanical, electrical, or electronic derangement unless there is evidence of external damage to the insured item or its packaging. Data files and installed computer programs are not covered for erasure, corruption, or loss.
Store-Packed / Customer-Packed
- Items packaged by the store are covered for loss AND damage
- Items that are NOT packed or inspected by the insured (customer packed) are covered for loss AND damage if the TDV is under $500.00.
- Items valued at $500.00 and over that are customer packed or not inspected for verification of declared content(s) and sufficient packaging by the insured, are not covered.
Jewelry
Jewelry (includes necklaces, earrings, watches, rings, bracelets, broaches, etc) with a TDV of $500.00 or more:
- Must be sent with the Direct or Adult Signature Confirmation service (must be signed for at delivery).
United States Postal Service shipments
- Insured for both loss and damage, if sent via a traceable service such as Delivery Confirmation, Signature Confirmation, Certified Mail, Express Mail, or Global Express Mail.
- International USPS shipments are covered if shipped via Express Mail, only.
- $1,000.00 limit of coverage per package.
General Policies
- Parcels with a total decalred value of $1,000.00 or more must be sent with the Direct Signature Confirmation service (must be signed for at delivery).
Claims
- The Insured or the consignee must retain all packaging material and damaged goods in its original form as received. Packaging and damaged goods should not be disposed of or released to the shipping carrier before a claim is completed as photographs will be required. Failure to comply can result in the denial of the claim due to insufficient packing.
- Shipments sent via DHL, FedEx, UPS, or common carrier (Freight):
- Complete claim must be received by Shipsurance within sixty (60) days of the date of shipment.
- Shipments sent via the United States Postal Service (USPS)
- Complete claim must be received by Shipsurance within one hundred and twenty (120) days of the date of shipment.
- If the claim is for loss the Insured must wait 21 calendar days (Domestic shipments) or 45 calendar days (International shipments) before filing.
- A complete claim submission includes a Shipsurance claim form, a copy of the carrier's tracer form, a copy of the invoice or recent appraisal, photos of damaged goods and packaging, a repair estimate, and any other documentation requested by Shipsurance.
More Claim Details
Reporting
- In order to receive coverage, the Insured will provide Shipsurance with a monthly report of parcels shipped and requiring coverage .We must receive the alternate insurance report in our office no later than the fifth (5th) business day of the following month. Shipments sent via common carrier (Cargo/Freight) must be reported to Shipsurance no later than 24 hours after the shipment has departed the shipment origin.
VIEW COMPLETE COVERAGE CERTICATE
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